Troubleshooting external network access¶
The following lists errors you might encounter, along with their likely cause and a suggested resolution.
Error: UnknownHostException or Temporary Failure in Name Resolution¶
- Cause
The UDF or procedure is attempting to access a URL that is not part of the network rule included in the external access integration.
- Resolution
A user with the ACCOUNTADMIN role can add the host URL to the network rule included in the external access integration.
Error: Connect Timed Out or Receive Timed out¶
- Cause
You are attempting to access an IP address or port that is not part of the network rule included in the external access integration.
- Resolution
A user with the ACCOUNTADMIN role can add the IP address to the network rule included in the external access integration.