Troubleshooting external network access¶
The following lists errors you might encounter, along with their likely cause and a suggested resolution.
Error: UnknownHostException or Temporary Failure in Name Resolution¶
This error can have one of multiple causes, as described below.
- Cause:
The CREATE PROCEDURE or CREATE FUNCTION statement does not reference the external access integration when creating a procedure or UDF that accesses a URL specified by the network rule.
- Resolution:
When creating the procedure or UDF, be sure to specify the external access integration as a value of the CREATE statement’s EXTERNAL_ACCESS_INTEGRATIONS parameter.
- Cause:
The UDF or procedure is attempting to access a URL that is not part of the network rule included in the external access integration.
- Resolution:
A user with the ACCOUNTADMIN role can add the host URL to the network rule included in the external access integration.
Error: Connect Timed Out or Receive Timed out¶
- Cause:
You are attempting to access an IP address or port that is not part of the network rule included in the external access integration.
- Resolution:
A user with the ACCOUNTADMIN role can add the IP address to the network rule included in the external access integration.