Manage offers in Snowsight¶

View and accept or decline an offer¶

Consumers can view and accept offers from providers on the External sharing page.

View and accept a private offer¶

Sign in to Snowsight.
In the navigation menu, select Data sharing » External sharing.
On the Shared with you tab, select an offer and review the offer details, including the pricing plan, contract duration, and terms of service.
Select Accept offer.

This opens the Review and accept offer page.
Review the offer details, including the pricing plan, contract duration, and terms of service.
Select Accept offer to confirm and accept the offer.

After you accept an offer start, that offer’s access start date controls when you can start using the product, and its first invoice date controls when you’re billed the first time.

View and accept an offer with private flat-fee pricing¶

The following steps describe the checkout experience for consumers who accept a private, flat-fee offer.

Sign in to Snowsight.
In the navigation menu, select Data sharing » External sharing.
On the Shared with you tab, select an offer with flat-fee pricing.
To review the offer, select View offer details.
To begin the checkout process, select Accept offer.

This opens the Complete your purchase page, which provides the following information:
- Product details: Review the provider and listing information.
- PO number: If desired, add a purchase order number that identifies this purchase for your records.
- MCD balance: If you’re enrolled in the Marketplace Capacity Drawdown (MCD) program, review whether you have MCD funds available. By default, any MCD funds will be applied to this purchase.
  
  Note
  
  There can be a delay of up to 2 hours for the MCD balance to update. If you purchase multiple listings in a short amount of time and use MCD funds, this value might not be the most up-to-date value.
- Pricing details: Review the total contact value, including applicable taxes based on today’s date.
  
  Note
  
  Sales tax information is only available for consumers in the U.S. and Canada.
- Payment schedule: Review the payment schedule, including the due date and any amount that is due now.
  
  The values shown in the Payment schedule don’t include sales tax.
- Payment methods: Review and select a payment method.
  
  You must select a payment method to complete the purchase. You can select to pay by credit card or be invoiced for the amount due. To add a new payment method, select Add new payment method and add new credit card information.
- Billing notifications: Review your primary billing contact email address. If you have the BILLING ADMIN role, you can add recipients from the Billing contacts page. For more information, see Update billing contact information.
- Terms of service: Select that you’ve read the terms of service, privacy policy, and privacy notice.
  
  You must select all checkboxes to complete the purchase.
- Payment summary: Review the payment summary, which includes the amount due today along with any applicable sales taxes.
  
  Note
  
  Sales tax information is only available for consumers in the U.S. and Canada. For other locales, Snowflake doesn’t calculate tax, but you may still be liable for taxes.
Select Complete purchase to purchase the listing.

Update a paid listing payment method¶

Sign in to Snowsight.
In the navigation menu, select Data sharing » External sharing.
In the right pane, select a paid listing.
Select Manage Purchase.
Select Update payment method.
Select Add payment method, complete the mandatory fields, and then click Add.
Select Return to Snowflake Inc. (Snowflake Marketplace).

View paid listing invoices¶

Sign in to Snowsight.
In the navigation menu, select Data sharing » Internal sharing.
In the right pane, select a paid listing.
Select Manage Purchase.
Select View Invoices on Stripe.
Select an invoice in the INVOICE HISTORY list.
Select Return to Snowflake Inc. (Snowflake Marketplace).

Add a purchase order to the next generated invoice¶

Note

You can’t add a purchase order to a historical invoice.

Sign in to Snowsight.
In the navigation menu, select Data sharing » Internal sharing.
In the right pane, select a paid listing.
Select Manage Purchase.
Select Edit next to PO Number.
Enter the purchase order number and click Save list.
Select X (Close) to close the dialog.

Cancel a paid listing purchase¶

When you cancel a paid listing purchase, auto-renewal stops, but the cancellation is not immediate, and you do not receive a refund. To request the cancellation of a paid listing, or request a refund, contact Snowflake Marketplace Operations.

Sign in to Snowsight.
In the navigation menu, select Data sharing » Internal sharing.
In the right pane, select a paid listing.
Select Manage Purchase.
Select Cancel Purchase.
Select Cancel Purchase to confirm purchase cancellation.