Detect and redact personally identifiable information (PII)¶
Personally identifiable information (PII) includes names, addresses, phone numbers, email addresses, tax identification numbers, and other data that can be used (alone or with other information) to identify an individual. Most organizations have regulatory and compliance requirements around handling PII data. AI_REDACT is a fully-managed Cortex AI Function that uses a large language model (LLM) to help you detect, locate, and redact PII from unstructured text data.
AI_REDACT can help you prepare text for call center coaching, sentiment analysis, insurance and medical analysis, and machine learning (ML) model training, among other use cases.
Tip
Use AI_PARSE_DOCUMENT or AI_TRANSCRIBE to convert document or speech data into text before applying AI_REDACT.
AI_REDACT¶
The AI_REDACT function has two modes of operation: detect and redact. The default is redact. Use AI_REDACT in detect mode to
identify PII locations then programmatically choose which PII to redact. Use AI_REDACT in redact mode to replace PII in the input text with placeholder values.
Important
AI_REDACT performs detection and redaction in a best-effort manner using AI models. Always review the output to ensure compliance with your organization’s data privacy policies. If AI_REDACT fails to detect or redact any PII in your data, contact Snowflake Support.
Regional availability¶
Limitations¶
AI_REDACT uses AI models and may not find all personally identifiable information. Always review the output to ensure compliance with your organization’s data privacy policies. If AI_REDACT fails to redact certain PII, contact Snowflake Support.
The COUNT_TOKENS and AI_COUNT_TOKENS functions do not yet support AI_REDACT.
AI_REDACT works best with well-formed English text. Performance may vary with other languages or text with many spelling, punctuation, or grammatical errors.
AI_REDACT currently supports only US PII and some UK and Canadian PII, where noted in Detected PII categories.
AI_REDACT is currently limited in the number of tokens it can input and output. Input and output together can be up to 4,096 tokens. Output is limited to 1,024 tokens. If the input text is longer, split it into smaller chunks and redact each chunk separately, perhaps using SPLIT_TEXT_RECURSIVE_CHARACTER. See Chunking example for an example of redacting text that exceeds token limits.
Note
A token is the smallest unit of data processed by the AI model. For English text, industry guidelines consider one token to be approximately four characters, or 0.75 words.
Detected PII categories¶
AI_REDACT supports the detection and redaction of the following categories of PII. The values in the Category column are the strings
that are supported in the optional categories argument.
Category
Notes
NAME
Recognizes full name, first name, middle name, and last name
PHONE_NUMBER
DATE_OF_BIRTH
GENDER
Recognizes male, female, and nonbinary
AGE
ADDRESS
Identifies:
complete postal address (US, UK, CA)
street address (US, UK, CA)
postal code (US, UK, CA)
city (US, UK, CA)
state (US) or province (CA)
county, borough, or township (US)
NATIONAL_ID
Identifies Social Security numbers (US)
PASSPORT
Identifies passport numbers (US, UK, CA)
TAX_IDENTIFIER
Identifies Individual Taxpayer Numbers (ITNs)
PAYMENT_CARD_DATA
Identifies complete card information, card number, expiration date, and CVV
DRIVERS_LICENSE
Identifies US, UK, and CA licenses
IP_ADDRESS
Note
AI_REDACT supports partial matches for some PII categories. For example, a first name alone is sufficient to trigger redaction with the [NAME] placeholder.
Retain specific PII with detect mode¶
By default, AI_REDACT replaces all detected PII with placeholder values. In some cases, you might want to retain certain PII while redacting the rest. For example, you might want to redact all names in call center transcripts or customer reviews except for known employee names.
Use detect mode to build a selective redaction workflow:
Call AI_REDACT with the
modeargument set todetectto identify and locate PII in the input text.Compare the detected spans against an allowlist of values you want to keep.
Redact only the PII that is not in the allowlist.
When you call AI_REDACT in detect mode, the function returns an OBJECT containing a spans array. Each element
in the array is an OBJECT with the following fields:
Field |
Type |
Description |
|---|---|---|
|
VARCHAR |
The PII category, such as |
|
NUMBER |
The start index of the detected PII in the input text. |
|
NUMBER |
The end index of the detected PII in the input text. |
|
VARCHAR |
The matched PII text from the input. |
For examples of using detect mode, see Detection and selective redaction examples.
Handle row-level errors in multi-row queries¶
Important
If your query fails on every row, the cause might be a known constraint rather than a row-level error. See Limitations for details on token limits, language support, and other restrictions.
AI_REDACT raises an error if it cannot process the input text. When a query redacts multiple rows, an error causes the entire query to fail.
To allow processing to continue with other rows, you can set the session parameter AI_SQL_ERROR_HANDLING_USE_FAIL_ON_ERROR to FALSE.
Errors then return NULL instead of stopping the query.
With this parameter set to FALSE, you can also pass TRUE as the final argument to AI_REDACT, which causes the return value to be an OBJECT that contains separate fields for the redacted text and any error message. One of these fields is NULL depending on whether the AI_REDACT call processed successfully.
The following example shows how to use error handling when processing multiple rows:
Create a table with unredacted text.
Set the session parameter.
Create a redaction table with columns for
valueanderror.Redact PII from
raw_tableand insert the rows intoredaction_tableto store the redacted text and error messages.
Cost considerations¶
AI_REDACT incurs costs based on the number of input and output tokens processed, as with other Cortex AI Functions. See the Snowflake Pricing Guide for details.
Redaction examples¶
Basic redaction examples¶
The following example redacts a name and an address from the input text.
Basic redaction output:
The following example redacts only names and email addresses from the input text. Note that the text only contains a first name, which is recognized and redacted as [NAME]. The input text does not contain an email address, so no email placeholder appears in the output.
Selective redaction output:
End-to-end example¶
The following example processes rows from one table and inserts the redacted output into another table. You could use a similar approach to store the redacted data in a column in an existing table. After redaction, the text is passed to the AI_SENTIMENT function to extract overall sentiment information.
Create a table with unredacted text.
View unredacted data.
Create a redaction table.
Redact PII from
raw_tableand insert the rows intoredaction_table.View redacted results.
Run the AI_SENTIMENT function on redacted text.
Chunking example¶
This example illustrates how to redact PII from long text by splitting the text into smaller chunks, redacting each chunk separately, and then recombining the redacted chunks into the final output. This approach works around AI_REDACT’s token limits.
Create a table with patient data.
Split the text into chunks, apply AI_REDACT to each chunk, and concatenate the redacted chunks.
Query the results.
Detection and selective redaction examples¶
Basic detection example¶
The following example identifies and returns the category, location, and text of each detected PII instance without redacting the input.
Basic detection output:
End-to-end with allowlist example¶
The following example demonstrates a selective redaction workflow that uses detect mode and an allowlist. It loads a list of names to
retain from a staged file, uses AI_REDACT in detect mode to identify PII locations, and then passes the results to a Python UDF that
redacts only the PII not in the allowlist.
Retain an allowlist of values by loading the list from a stage into a temporary table.
View the allowlist table
Allowlist table output:
Create a Python UDF that selectively redacts PII based on the allowlist.
Test the UDF.
Run AI_REDACT in
detectmode.
End-to-end with allowlist example output:
MESSAGE |
SPANS |
RESULT |
|---|---|---|
My old manager, Washington, used to live in Washington. His first name was Mike. |
My old manager, [NAME], used to live in [ADDRESS]. His first name was Mike. |
Legal notices¶
The data classification of inputs and outputs are as set forth in the following table.
Input data classification |
Output data classification |
Designation |
|---|---|---|
Usage Data |
Customer Data |
Generally available functions are Covered AI Features. Preview functions are Preview AI Features. [1] |
For additional information, refer to Snowflake AI and ML.