Jul 23, 2026: SERVICE_AGENT user type (General availability)¶

With this release, the SERVICE_AGENT user type is generally available. Use this user type for automated AI agents that interact with Snowflake using their own identity and privileges.

SERVICE_AGENT users share the non-interactive authentication characteristics of SERVICE users and include the following capabilities:

• Every session opened by a SERVICE_AGENT user is automatically agent-active, so IS_AGENT_ACTIVATED returns 'TRUE' for the session.
• Support for workload identity federation, including SPIFFE/SPIRE authentication.

You can create and manage SERVICE_AGENT users using SQL or the SCIM API.

For more information, see the following topics:

• Workload identity federation
• Types of users
• CREATE USER
• ALTER USER